How quickly will my order ship?
Your order will ship via US Postal Service and typically arrive within 4-8 days for US addresses. Canadian orders may take up to 10 days.
What if I need my order faster?
If you need your cookie cutters faster, order from our Amazon store and select a rush shipping method.
Where does Ann Clark Ltd. ship to?
We currently ship to the United States and Canada.
How can I order Ann Clark Cookie Cutters if I don't live in the US or Canada?
We ship to several countries via the Ann Clark Cookie Cutter Storefront on Amazon.
How much does shipping cost?
For packages shipped within the United States the charge is a flat $4.99 per order. Shipping to Canada costs $19.99 USD.
I forgot to add an item. If I contact Ann Clark can it be added to my order?
No. We are unable to change or cancel your order once it has been submitted.
When will I be emailed my tracking information?
You will be emailed your tracking information after 5pm EST on the day your package has shipped. If you have not received your tracking information 3 business days after placing your order, please contact our customer service department.
Should I include a comment for special delivery requests or concerns?
No. Ann Clark Ltd. cannot relay this information to your local postal carrier. Please contact your local post office concerning special delivery requests or concerns.